RETURNS & REFUNDS

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you, or a third party other than the carrier and indicated by you acquires, and come into a physical possession of the goods ordered.

Refunds will be processed back to the credit card number or bank account number that was used to place the order. All additional charges and taxes are included in the refund if your order’s shipping address is within the European Union. Outside of the EU, duties and sales taxes are not refundable. You can recover these costs by contacting your local customs office directly.

Full delivery costs are reimbursed to the credit card number or bank account number if the return package was sent at the customer’s expense. At the same time, the customer may order the payment of the delivery costs from the customer to the store using the return label included within the package. In such a case, the aforementioned costs will be covered by the delivery funds of the package from the store to the customer and therefore are not refundable.

It is up to the bank how soon your refund will be processed. It can take up to 14 days.